The report we describe here is a good one for understanding visitors’ interactions with your on-site search.  It focuses on people who do an on-site search and then, for some reason, immediately search again with a different search term.   In the on-site search biz, the second term is called the “refined” term. 
If somebody makes a second […]

This post covers a lot of short WebTrends related questions that jump out at us when we look at our on-site and off-site search reports. The topics range from critical ones like DCS Multitrack and increasing the length of reports to little guys like seeing # in URLs.

Suppose somebody on your site searched for something (using on-site search) and then left the site directly from the results page. Wouldn’t you want to know what the search term was? This is a semi-easy custom report that will give you just that — a list of search terms for site search results that were followed by an exit.

Web analytics is all about getting inside the head of the site visitor.  And on-site search is a gold mine of visitor mindset information.
If you are recording on-site search terms at all, then you already have (or can easily make) a report that lists all the search terms people used on your site.   It’s a […]