Applies to WebTrends On Premises (Software)
Currently, the WebTrends report on Platforms reports on all the Apple iOS devices as one row of the Platforms report.
If you use WebTrends software (On-Premises), you can turn this one iOS row into four individual rows: iPad, iPhone, iPodTouch, and iPod. Just edit the WebTrends file called browsers.ini.
Your site designers will appreciate the extra data. Designing for the iPad is a different proposition from the iPhone.
There are two or three copies of browsers.ini in your WebTrends installation folder, and you need to change all of them: (it’s a good idea to keep a copy of the original as browsers.old or a similar name)
/WebTrends/modules/analysis/engine/8.7 (or 9.0, etc)
/WebTrends/storage/config/engine/8.7 (or 9.0, etc)
Open one instance of browsers.ini with a proper text editor. By “proper” we mean something like TextPad as opposed to Notepad, because Notepad doesn’t play well with the system when the file is in use. With TextPad, you can [usually] take the risk of changing the file while WebTrends is running.
Do a search within the file for “iOS” and you’ll arrive at a section of four items. It’ll be easy to see what to change when you get a look. Change the four instances of “iOS” to “iPad,” “iPhone,” “iPodTouch,” and “iPod” in the places that will be obvious to you – you want to be changing the values of lines starting with the string “text=”. Once you’ve changed those four “text=” lines, just to be safe you should check to be sure there will be no other occurrences of “iOS” in browsers.ini.
Save and close. Don’t forget to copy the changed file to the other two locations.
Now your platform report will show all the Apple devices separately.
For this tip, I started with version 15 of browsers.ini. You’ll find the file version on the third line of the file. If you are using a different version, this tip may not apply.
The next time you run the updating utility for browsers.ini, the installer will overwrite these changes. For that reason it is a great idea to keep a README.TXT file in the same place, recording the changes that you have made manually that you think should be re-done in future versions.
If you have OnDemand and would like to ask WebTrends to make a change like this one, head on over to their user forums and say so. The forum is at http://forums.webtrends.com. WebTrends staff participate and take note of suggestions.