This post is just a redirect to Jacques Warren’s fine post on WebTrends’ Remote Upgrade Services. If you use WebTrends software (aka OnPremises) and you are a version or two out of date, and if you’re nervous about doing the upgrade, read it. The upgrade process has gotten a lot more complicated in the last couple of versions due to the big-time underlying changes they’ve brought to the product.
If you have ever met Jacques Warren, you know that he is one of the most experienced WebTrends users outside of WebTrends itself … the kind of consultant we need lots of. Wish he would consider moving to my neighborhood …
To quote Jacques: “In a few words, [WebTrends] basically takes care of the most complex parts of the upgrade. And here’s the kicker: you can be as far back as 7.5b and they will upgrade you to 9.2a, no problem! No more intermediary installations! Those at a minimum familiar with the topic are going “Wholy Cow!””
Thanks, Jacques, for sharing the experience. And thank you very much, WebTrends!