Comments on: Cool custom report: Bounce

By: Marco Cardozo

Marco Cardozo — Fri, 22 Jan 2010 11:43:05 +0000

Your site is the best

By: rocky

rocky — Sun, 07 Jun 2009 14:11:32 +0000

Stacey, which part can’t you find?

If you don’t have custom reporting in your version of WebTrends, the “edit screen for the dimension” won’t be there. If you do have custom reporting, it’s in Report Configuration >> Custom Reports >> Dimensions.

By: rocky

rocky — Sun, 07 Jun 2009 14:08:40 +0000

Hi RnB – We didn’t take it personally (well, Bullwinkle has been grumpy, so maybe he did). As for “nice,” the very existence of The WebTrends Outsider is fundamentally not nice. We expose a lot of its shortcomings as well as its strengths. I know for a fact its competitors are all over this site and I can just imagine how Outsider content is exploited in sell-against activity. And, I guarantee that the people at WebTrends who know who The Outsiders are would never use the word “nice” to describe our other interactions. But our statements about the product and the company are still true – after ten years in the industry, this is the tool we are staying with. As a constructively critical customer.

By: rockynbullwinkle

rockynbullwinkle — Thu, 28 May 2009 14:12:57 +0000

to the Moderators: sorry about that mini-rant yesterday, it was not intended against anyone despite the similarity in name to ‘rocky’ – in my hurry I did not make the best choice of names. clearly I was in the middle of a bad moment with (the software version) of WT. It was a shortsighted comment in that 1) I got a lot from the discussion and 2) Your website is extremely helpful and a ‘gift’ to WT and all its users.

I have been watching web analysts deal with these vendor issues for 10 years now – it’s always been a love/hate relationship with them. There is no need to treat these vendors with kid gloves. The cart is ahead of the horse.

Thank You, WebTrends Outsider, again for all that you do here.

By: rockynbullwinkle

rockynbullwinkle — Wed, 27 May 2009 20:44:20 +0000

I suggest this – stop trying to be nice, stop asking nicely – we in the WA world have been putting up with this vendor malaise for too long now. Lets keep in mind that WE are paying THEM.