Comments on: WebTrends dimensions: Visit dimensions versus hit dimensions and how they (don’t always) work together

By: How To Name Your Custom Dimensions | WebTrends Outsider

How To Name Your Custom Dimensions | WebTrends Outsider — Sun, 08 Aug 2010 17:34:09 +0000

[...] post on WebTrends Custom Dimensions and why you must know if they are hit-based or visit-based got a big, positive response back when we published [...]

By: rocky

rocky — Thu, 09 Oct 2008 13:42:37 +0000

It’s very possible, and it’s not a bug. But the explanation depends on what report you are looking at. It happens usually with people who are analyzing server log files, not SDC logs (javascript data collection). It usually happens when your visitors are hitting files that are not defined as pages – they are downloads (pdf’s etc which are treated differently from pages) or other kinds of files like .wmv, .css, .js, .swf, .txt, .ico, and many others. WebTrends sees the activity, calls it a visit, but doesn’t see any page views. There are many possible reasons for this happening, and the most common is that some other site is linking to one of your pdfs or movies directly, without activating the wrapper page on your site.

If this doesn’t fit your situation, make more comments and give more detail, okay?

By: Venuss2008

Venuss2008 — Tue, 07 Oct 2008 11:11:27 +0000

How is it possible to have higher visits than the number of views? any logical explanation?
Or does this mean there is a bug in webtrends 7.0?

By: Eric

Eric — Thu, 25 Sep 2008 20:19:27 +0000

I figured out it doesn’t matter whether the dimension is in a drilldown or not. The query parameter as a visit dimension will work.

Now I am interested in doing something more complex. I am looking for WebTrends to use a custom query parameter as a visitor dimension based on the session or cookie’s seesion id. How do you set this up?

I noticed in this explanation of dimensions, you use visit based dimensions and hit based dimensions. What are the visitor based dimensions WebTrends can use?

By: Eric

Eric — Tue, 23 Sep 2008 21:28:39 +0000

This is great data to keep in mind when creating custom reports in WebTrends. I am having some trouble getting measures like revenue and orders to show on custom query parameters. I changed the dimension data collection from “All Hits” to “Most Recent”. Now I am able to see the revenue and orders measure from the report. However I don’t think it is working for a custom drilldown. I have 3 custom tags with dimensions being collected as “Most Recent” in a custom drilldown. However the revenue and orders is still not showing. What other options should I look at to get the report to work?