Ask or Suggest

by rocky

8 comments

1 Marcus W { 07.26.08 at 4:52 pm }

Anything that will make Unique Visitors understandable. Also, the use of WT.pi and Wt.seg. Thanks! GREAT site.

2 Donovan { 08.18.08 at 7:33 pm }

Our site uses dynamic onsite advertising. (I think). We use dynamic advertising items on our home page that link to featured products on the site. I assume that fits WT’s definition of “onsite advertising” - can’t be too sure, their documentation is pitiful.

Given that the image and text varies and is not pulled from a static library, how can we rig it so that we can count views and clicks and revenue generated?

To see what I’m talking about, go to our home page - the item in question is the Viewers’ Top Pick item in the RH nav column.

We’ve managed to give it a SmartView parameter, but we’d like to track it in the Onsite Advertising reports.

3 rocky { 08.21.08 at 7:45 am }

Great suggestion, important topic. Give us a bit to sort it out.

4 Kerstin { 08.25.08 at 4:49 pm }

Under pokes, surely someone needs to do a poke at the ever-revolving WT CEOs. And I would dearly like to know if Dan Stickel is going back to work at Google. Was he just a plant, or is Google going to buy out WebTrends someday?

5 rocky { 08.25.08 at 9:36 pm }

No kidding.

Also, no clue.

It does illustrate how even people with power and accomplishments still can be ….

Well.

All we really know for sure is that WT finally has a CEO who knows the business and the product and as far as we can tell has great values. He’d better stick around.

6 rocky { 09.01.08 at 3:52 pm }

Donovan - still working on it. It’s a b….

It’s harder than expected. Smartview is the place to start, and we’re sorting that one out okay, but what we really want is to skip looking at overlays.

7 B { 09.29.08 at 4:47 pm }

For sites that haven’t yet moved from server log analysis to SDC page tagging, is there a step-by-step outline of the implementation from start to finish? The WebTrends docs leave something to be desired. Also, a visio of how all the components (tag/cookie/SDC server/data source/dsc.config/log file/etc) interact would be great. And how about a Tagging/Cookie 101 lesson?

8 Anthony { 11.25.08 at 9:28 am }

morn all… we have finally switched over to SDC from log file. we had to… our CMS application (Interwoven Teamsite) and the way the application was set up was bad… for every content area on our site using CSS divs i.e. (left nav, center_col, right_col)etc…. the visual editor would add the tags to each area… so we had 4 of those tags on every page… thus every time someone came to a page, it was registered 4 times.. thus webtrends was generating stats that were 400% over what they should be. i helped finally get SDC in place as well as GAnalytics for comparison. stats are looking normal.

to my question… we use parameters on our site in the URI, i.e.: http://www.mysite.com/members/?id=
http://www.mysite.com/members/?userType=

it seems in comparison to GAnalytics, that the numbers are off. significanly.
in GAnalytics, the page views for the /members/ area for the month of Nov. is about 44k. and it shows all page views down to the session ID’s. which is how i want…granted.

in WebTrends my content group of /members/.* for the month of Nov. is less than 1k. and i think it is becuase my profile is not showing the URI’s that have query parameters or session ID’s.

how can i set up my profile to take these session ID’s an query strings and incorporate them into the specific page they are associated with…

i.e.

/members/index.asp?id=1224
/members/signon.asp?userType=member

are all added to

/members/

i have tried to set URL Rebuilding to “no rebuilding”
and setting page file types to “Count hits to all file types as page views” and then setting that to both Truncate and No Truncate but can not get the numbers i think they should be displaying.

any insight to this getting fixed would be greatly appreciated.

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